How to use Conversations

Registering and creating a profile

Anyone can look at ideas and comments, but to really get involved in a challenge, a profile is needed. You'll need to head over to 'Register', at the top right of the page and create an account. Alternatively, if you try to submit an idea, comment or rating, you will be prompted to log in to the site and the log-in page also has a link to the registration form. Be sure to enter your email address correctly, as this will be needed to reset your password if you forget it. You can edit your profile and change your password at any time by clicking on your username at the top of the page. This will also show you a list of the ideas and comments you've submitted.

Usernames, email addresses and passwords are case-sensitive. Usernames can only contain letters, numbers and underscores e.g. John_Smith12

Submitting an idea

To submit an idea, simply go to the challenge you want to participate in, and hit 'Add an Idea'. You'll be able to enter a title for your idea, and then two sections of text - What your idea is, and why it is important. These are entered using a simple text editor, which looks like this:

Screenshot of text editor toolbar

Here are a few tips on using it:

  • Embedding links: To link to another website within your text, highlight the text you want to act as the link, and then click on the 'link' button in the text box toolbar (it looks like a chain link). In the pop-up window that appears, you will need to paste the address of the site you want to link to in the box labelled 'URL'.
  • Inserting images: If you want to insert an image into your idea, that image will need to already be on the internet somewhere - you won't be able to upload it directly from your computer (this is to protect against viruses). To add the image to your idea, click on the insert image button on the text editor toolbar - this looks like a blue square - and a pop-up window will appear. You'll then need to paste the address where the image is located online in the box labelled 'URL'. You can also adjust the size of your image by entering numbers (in pixels) in the boxes 'width' and 'height'. To make sure the image fits nicely on the page, we would recommend a maximum of 500 pixels width.
  • Pasting from Word or another word processing tool: Some people draft their ideas in a program like Word, and then paste them across into the Conversations site. If doing so, please use the 'Paste from Word' tool (located at the far right of the toolbar). This will bring up a window into which you can paste your work from Word, and click 'OK' - this will 'translate' the text to Conversations and make sure the format is properly preserved. Pasting text directly from Word can lead to the formatting being jumbled or lost.

You should note that once you have submitted an idea or comment it can't be edited, so please check your submission carefully before saving.

If you want your idea to be taken down you should contact the site administrator using the contact form in the footer links. Your idea might not appear immediately, as it will need to be approved by a moderator before it appears on the site.

Commenting and rating

If you click on an existing idea, you will see that you have the option to rate the idea or comment on it.

  • To make a comment, simply enter your comment in the text box and click 'Add comment'. Be aware that the site is pre-moderated and your comment will have to be approved by a moderator before it will appear.
  • To rate an idea out of 5, click on the appropriate number of stars below the idea. You can click 'remove my rating' at any time to undo this.

Searching the site

There is a Search and Filter button on Conversations - this allows you to search both idea topic and by the text of the idea itself.

Identifying staff/moderators

All staff and moderators that are registered on Conversations will have the tag "RBKC" inserted in front of their usernames. For example:

RBKCJohnSmith

This is to ensure that all staff members can be easily identifiable and promote transparency within Conversations.